I instead was directed to "Install HP Smart" which I did. I went to HP's website to obtain what I hoped to be the "Full Feature Software and Drivers" like in the older times. I removed her installed printer from Devices and Printers (not from Add/Remove Programs/Software) I disregarded her setup and decided to install the Driver and Software from scratch. I set the IP Addressing mode to Static (IPV4). I decided to standardize the setup as we do for printers: Static IP, Disable IPV6, did some initial Ping testing (1-6ms delay, no packets loss etc) She installed the printer herself and connected it to the LAN via Wifi and followed setup instructions that came with the paper - can print successfully but could not Scan to Computer. A client purchased a HP Officejet Pro 7740 to replace an older model Officejet Pro printer.
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